By Hind Benbya
This e-book investigates the layout and implementation of marketplace mechanisms to discover how they could aid wisdom- and innovation administration inside of enterprises. The e-book makes use of a multi-method layout, combining qualitative and quantitative situations with experimentation. First the booklet stories conventional methods to fixing the matter in addition to markets as a key mechanism for challenge fixing. After a quick discourse at the utilized method the publication discusses inner- industry kinds and examples of inner markets. It is going directly to describe layout guidance together with incentives layout, governance mechanisms and classes realized. It then analyzes the consequences of inner wisdom markets. The booklet concludes with implications for concept and perform in addition to the non permanent perspectives.
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Extra info for Exploring the Design and Effects of Internal Knowledge Markets
Example text
They facilitate reuse of exiting knowledge, help find solutions to unsolved problems or predict a wide range of events. These markets frequently outperform experts as they enable broader participation. They provide powerful tools to help large companies address the problems of accessing their dispersed information and talent. At the same time, they present a number of challenges. Many observers are concerned that such markets inside organizations could misdirect time, money and credit. If a company relies on real money to favor participation, employees may shirk on other tasks or choose market topics in part to reward their friends.
They may feel that the system is fair and enjoy participation within it. Without governance mechanisms, however, markets can potentially be readily exploited by opportunistic players (Zingales 2000, 2010; Benbya and van Alstyne 2011). As such, people may also experience more negative emotional reactions as well. They may observe unfair processes, experience inequity, and feel outrage. When people experience inequity, they may seek to redress it (Greenberg 1987). By expressing their responses socially, they receive feedback from their peers and from the institutional authorities.
Further analysis shows that the number of document and the number of answers are positively correlated with managerial performance, while the number of questions is instead negatively correlated with their performance. Furthermore, tenure significantly affects performance, which can be the result of a longer experience within the Bank. At the same time, joining the bank right after college, without any previous experience, is positively correlated with performance. This result can be interpreted as a result of greater effort exerted by new employees.